Feel free to send us an email or call on 07907 818004. If your question is in relation to an order, please remember to include the order number :

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31 thoughts on “Contact Us

  1. Fiona says:

    Received the Bramble tweed collar for our chocolate labrador, Florence, today. It is absolutely wonderful and so well made, love the velvet lining. What a great business to deal with too, lovely lady. Thanks will definately purchase again and recommend.

  2. Cassie says:

    What a brilliant service, I lost Dylan’s lead but my lovely new Harris Tweed collar and orange velvet lead came winging its way to me within a couple of days. It is a beautiful collar and lead and Dylan is feeling very pleased with himself in his new gear. I am very happy to buy a gorgeous UK craftswoman made product. I highly recommend it 🙂

  3. Jo says:

    Love love love !!! Just received my matching tweed dickie bow collars and leads for my border terriers (chip&abuttie) they look very dapper. They are quite the celebrities where we live and I’m sure their new attire will go down a storm. They will be showing it off later tonight in our local pub. Fantastic quality and attention to detail . Will defiantly recommend this super hand made product ? . Not sure how or if a can do it but will try and upload some pictures later. thanks again

  4. Liz says:

    Can a dog have too many Scrufts collars? I don’t think so. Darcy has long outgrown her original puppy collar, and after two years – and a considerable quantity of fox poo – her Oslo collar has now been consigned to the bin, replaced by the even more gorgeous Ladybug.
    Of course she still has her Christmas collar, and for formal autumn occasions the d’Arcy (yes, chosen solely for its name, but it looks great too ). And now there is the Poppy Treffrey collar and a black velvet lead for truly special occasions. Perfect for the stylish wire fox (poo) terrier.
    One suggestion – please send at least three or four cards with your orders. There are always people who want to know “where did you get that beautiful collar?”.

    • Joy Flowers says:

      What a fabulous review! I aim to please and it seems as tho I’ve done just that in bucket loads. But where would I be without my rather wonderful customers who have such excellent taste! Thank you so, so much x

  5. The Raw Soap Company says:

    Joy’s collars are so beautiful and very well made indeed.
    We have an excellent selection for our Anglo-Nubian goat herd, who love them very much!
    Thank you Joy, our goats wouldn’t be seen in anything else 🙂
    Amy, The Raw Soap Company

  6. Sarah Harrison says:

    OMG these collars are gorgeous and so are the people that run this gorgeous site and product. Our dog looks more cute and Christmas pressies will be bought not just for him but his friends. The collars are beautifully made and we have had so many comments.

  7. Judith says:

    I have just received my second set of your collars and leads for my 2 lucky dogs, even though the last collars and leads I bought from you are still – amazingly – going strong! Yours are the best, and prettiest I have ever bought and I can’t believe how well they have lasted as – believe me- they have a hard life with the walks we go on! Thank you so much – you told me they were strong as well as beautiful and you were absolutely right.

  8. Sue Baulk says:

    Joy just a quick thank you for the amazing collars for my two Border Terrorists Reggie and Dennis. They are absolutely beautifully made. Can’t wait to put it on the new baby, Reggie showing his off already. Not the first time I have bought collars from you and certainly won’t be the last. Would recommend you to anyone. Thank you ?

  9. Hayley williams says:

    Received the Astaire bow wow tie collar and it’s great! It’s really good quality and my lab Seth looks super cute in it! I’m very pleased with my order! Thanks so much!

  10. Allie Eaton says:

    What a lovely “business” Scrufts is to deal with. Every stage was a joy. Even the packaging and envelope the collar was sent to me in , was fun and jolly!
    Thank you very much for Poppy’s collar, it is so pretty and so beautifully made. Also, it looks comfortable for her too!! I will certainly be back for a butch collar for my much loved staffie cross Bert! And probably for Christmas collars too. Thank you so so much

  11. Sarah Allen says:

    Thank you so much for Meg’s beautiful vintage floral collar. It looks fab and great quality, we will definitely be ordering again ?

  12. Nicola Charman says:

    Really happy with the beautiful velvet collar and lead. Joy was amazing and helped with a very quick order in time for our holiday. Thank you. We will be back with another order soon.

  13. Bernadette Almond says:

    Thanks Joy for the lovely collar and lead set (Tufty the squirrel) looks dapper on my beautiful Lakeland Terrier -Rocky! Always a pleasure ordering from you excellent service!!Thanks Bernie

  14. Nicola Rourke says:

    Have had my lab Willow’s collar & lead around 6 weeks now and we ?? It!!! The compliments my dog has wearing them is AMAZING. I love the Scrufts charms that just finish the collar off. I’m an addict now. Thank you for the speedy delivery Scrufts and your doing an AMAZING job X

  15. Donna says:

    I love Gracie’s new collar and lead! They are beautiful, and your customer service is fantastic. Thanks very much for the speedy delivery and the excellent service.

  16. Karen Robinson says:

    What can I say? A beautiful package arrived and after carefully opening it two beautiful collars where inside. The designs, the quality, the service is truly some of the best ever. My two dogs love the soft velvet lining and the designs match their characters. So pleased I found the site and will most definitely be coming here again. Just brilliant.

  17. Sam Candler says:

    Just this evening received my package from scrufts, I ordered a puppy collar and lead set and a Christmas collar! Both are amazingly made and such beautiful patterns! Will only be ordering my little arty’s leads and collars from you from now on! Fantastic customer service! Thank you so much x

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